Below is general information for patients, friends and families about visiting hours, telephone and mail contact, parking and related matters.
Telephones
Telephones are located in each patient bedroom area for individual patient use. To dial a local number, it is necessary to dial a "9" first, pause, then dial the phone number desired. To place a long distance call, access the switchboard by dialing "0." Check with a staff member to find out your bedroom area's phone number.
Parking
View Tyler-area maps
Patients of the ETMC Rehabilitation Center may park free in the parking garage located behind the ETMC Rehabilitation Center. Family members and guests may park in the garage at these rates:
.30 minutes $1.00
.30 - 1:00 = $2.00
1:00 -1.5 = $2.50
1.5 - 2.00 = $3.00
2.00 - 2.5 = $3.75
2.50 - All Day = $5.00
The parking garage offers reserved parking spaces and ramp sidewalks for handicapped guests, and all parking areas are well-lighted and regularly patrolled by security. Free parking is available on the corner of Fleishel and Lake streets, one block from Beckham, for extended parking periods. A shuttle bus runs 24 hours a day between this parking lot and the ETMC Rehabilitation Center for your safety and convenience.
Patient Mail
In order for mail to be delivered on a timely basis, please use the following address while in the ETMC Rehabilitation Center:
Patient Name
Room Number
ETMC Rehabilitation Center
701 Olympic Plaza Circle
Tyler, TX 75701
Patient e-mail
Patient e-mails should be sent via the rehab form on our patient e-mail page.
Visiting Hours
Friends and family may visit from 4 to 8 p.m. Monday through Friday and after therapy on the weekends. Additional times may be scheduled on an individual basis for special family or caregiver input and education.
Smoking
Upon the recommendation of the physicians of the Smith County Medical Society, the ETMC Board of directors has adopted a smoke-free policy that prohibits smoking at the ETMC Rehabilitation Center and the surrounding campus, including ETMC Tyler. Smoking and the use of tobacco products are prohibited in patient rooms, as well as dining areas, waiting rooms, elevators, hallways and restrooms.
Security
For your safety, ETMC security personnel are on duty at all times. Security cameras are located at all major entrances and throughout the ETMC Rehabilitation Center, as well. If you encounter a problem or need assistance from security, please call 531-8800 for assistance, or the hospital operator (0). After hours, the ETMC Rehabilitation Center will be locked. Entrance on the west side of the Center (nearest to the parking garage) is allowed via telephone.
