ETMC - East Texas Medical Center Regional Healthcare System
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Emergency Services

Level III Designation

ETMC Athens was the first hospital in East Texas designated a Level III trauma center by the Texas Department of State Health Services. To qualify for this ranking, our facility underwent a rigorous designation process that examined the level of training, planning for specialized trauma needs, advanced planning and long-term recovery options. What that means to our community is that they are assured quality care at a time they need it most.

Emergency Care

Help is just minutes away for Henderson County residents at ETMC Athens. Patients can expect the care of a physician available around the clock.

ETMC Emergency Medical Service (EMS) provides ambulance service to and from the hospital, with air ambulance transport also available fromĀ Air 1 helicopters, one of which is stationed at ETMC Athens. Non-emergency transfers are also available by calling (800)255-2011.

More about our emergency services

A high level of training
We recognize that one of the most important factors in trauma and emergency care is making accurate diagnoses quickly. Achieving this goal requires that our physicians have advanced trauma training and be immediately available. Hospital support professionals - such as the nursing, lab and radiology staff - are also ready to respond quickly to the special needs of trauma patients.

Careful planning
As a Level III trauma center, we actively plan for specialized needs, such as pediatric and burn care. Advance planning, which includes written agreements with the leading referral hospitals, ensures that no delay occurs in the transfer process. As a result, ETMC Athens has become a seamless part of the state's most advanced trauma systems.

Advancements in long-term recovery
Level III designation means that patients with moderately severe trauma injuries can remain in their home community and regain function through the specialized trauma recovery programs offered at ETMC Athens.

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