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Two ETMC hospitals among ‘America’s 100 Best Hospitals for Patient Experience’

Two ETMC hospitals - ETMC Gilmer and ETMC Pittsburg - have been listed among "America's 100 Best Hospitals for Patient Experience," according to WomenCertified.

The "America's Best Hospitals for Patient Experience" by WomenCertified consists of four categories, with a total of 400 hospitals recognized. ETMC Gilmer and ETMC Pittsburg ranked in the top 100 among hospitals with 100 beds or less.

Focusing on female patient satisfaction, WomenCertified uses a process that relies on scores from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. A subset of questions from the survey is weighted based on their importance to women and is used to determine an overall score. Hospitals with the 100 best scores make the list.

"We are honored for both of these hospitals to be listed among the nation's best for patient experience," said Perry Henderson, senior administrator of ETMC's Northern Group, which includes ETMC Gilmer and ETMC Pittsburg. "At ETMC, our focus always is providing our patients with the best care in a kind and compassionate manner. This honor is an indication that we are achieving that goal. Recognition like this motivates us to continue to improve the way we care for our patients."

To view the list of "America's Best Hospitals for Patient Experience," visit www.